UPS Driver Finds Devastating Note Waiting From Dog He Visited on His Route for Years

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In the bustling city of Pittsburgh, amidst the daily rhythm of parcel deliveries, a unique bond forms between a UPS driver and the neighborhood pets he encounters. John Keffer, known for his brown uniform and warm smile, has transformed his delivery route into a series of meaningful exchanges with four-legged friends. Among these pets was Rosie, a dog whose eagerness and joy upon seeing John became a highlight of his day.

Their relationship, marked by simple yet profound interactions, illustrates the unexpected ways we can connect across species. But one day, a routine delivery took an emotional turn, altering the course of their daily ritual and leaving a lasting impact on John. This story explores the depths of companionship between a man and a dog, and how a small act of kindness can resonate through a community, reminding us of the profound bonds that can be formed in the most ordinary moments. Join us as we delve into a tale of friendship, loss, and the enduring power of connection.

How the UPS Driver Started Bringing Treats

John Keffer’s journey as a beloved figure among the canine residents of Pittsburgh began almost by accident, a serendipitous twist to his routine as a UPS driver. Initially, John’s interactions with the dogs he met were brief, limited to the hurried moments of delivering packages to their owners. However, a casual conversation with a fellow driver sparked a change that would transform his daily route into something more heartwarming.

His colleague mentioned how giving treats to the dogs not only made the deliveries smoother but also built a friendly rapport with the animals. Inspired by this idea, John decided to try it out himself. He started small, carrying just a few milk bones in his pocket, leftovers from his own dog’s supply at home. The response was immediate and overwhelmingly positive. Tails wagged more vigorously, and wary barks turned into excited yelps as dogs began to recognize not just the uniform, but the man wearing it as a bearer of treats—and kindness.

Encouraged by these reactions, John expanded his new practice. He made it a point to keep a larger stash of biscuits in his truck, upgrading from a sandwich bag to a quart-size bag full of treats. Each new day on his route brought an opportunity to strengthen bonds with his furry friends through these small goodwill gestures.

This practice did more than just please the pets; it allowed John a unique way to connect with the community. Dog owners appreciated the extra attention he paid to their pets, often sharing anecdotes about their dogs or tips on their preferences. John’s simple act of offering treats thus became a gateway to countless interactions that enriched his understanding of the neighborhoods he served.

Through the simple act of carrying treats, John inadvertently became a cherished figure, not just for delivering packages, but for delivering joy to four-legged members of the family. This small adjustment to his routine showcased the profound impact of thoughtful gestures and how they can turn everyday encounters into lasting relationships.

How He Met Rosie

UPS Driver

John Keffer met Rosie on an ordinary spring day that unexpectedly blossomed into one of the most memorable moments of his route. It was during the early days of his new practice of carrying treats, and John was still getting used to the excited greetings from the neighborhood dogs. Rosie, a lively golden retriever with a shimmering coat and a boundless enthusiasm, was about to leave her mark on his heart.

As John approached the Thompsons’ house, where Rosie lived, he noticed her immediately. She was peering through the fence, her tail wagging in a blur of motion as she watched him approach. There was an unmistakable eagerness in her stance, a joyful anticipation that was palpable even from a distance. Intrigued by her lively demeanor, John was keen to make a good impression.

When he opened the gate, Rosie didn’t bark as some dogs do upon meeting a stranger. Instead, she trotted over with a friendly demeanor, her eyes bright and welcoming. John knelt down to her level, offering a milk bone from his stash. Rosie accepted the treat gently, her manners impeccable as she carefully took it from his hand.

UPS Driver

This first encounter set the tone for their future interactions. Each day, as John’s UPS truck rolled down the street, Rosie would wait at the fence, her tail wagging as soon as she heard the familiar hum of the engine. John, in turn, looked forward to these moments. He often found himself reaching for a treat as soon as he neared her home, prepared for the warm greeting that awaited him.

Over time, their friendship deepened. John learned that Rosie loved not just treats but also a good ear scratch, which he was always happy to provide. Their meetings, though brief, became a cherished part of their day. For John, Rosie became more than just another dog on his route—she was a bright spot in his routine, a reminder of the simple joys of connection.

This ongoing ritual not only brought happiness to Rosie and John but also to the Thompsons, Rosie’s owners, who appreciated the extra joy John brought into their beloved pet’s life. They saw in John not just a delivery UPS driver, but a friend who genuinely cared for their dog. This bond, initiated by a simple act of giving a treat, blossomed into a meaningful friendship that enriched everyone involved.

How He Found the Note

The day John Keffer found the note was markedly different from any other day on his delivery route. It started as usual, with John preparing his usual array of treats for his canine friends and setting off in his UPS truck filled with parcels. However, the atmosphere changed palpably as he approached the Thompsons’ house, the home of Rosie, his golden retriever friend.

On that day, as John pulled up to the house, he felt a disquieting stillness. The usual sight of Rosie eagerly wagging her tail behind the fence was absent. Instead, there was a quiet that seemed out of place, and a sense of anticipation turned into concern. John’s routine pause before heading to the door stretched longer than usual, his hand hesitating on the gate, his mind racing with possibilities.


When you lose a pet on your route that you see everyday for years. It hits has hard as losing your own! Rest in peace Rosie! I will miss you! #fypシ #upsdriver #upsdogs #pets #xyzbca #foryoupage

♬ original sound – Wbane3

As he approached the front door to deliver the package, something unusual caught his eye—a piece of paper taped prominently on the door. It was a note, written in a familiar hand. With a growing sense of unease, John stepped closer and began to read. The words on the paper struck him with a weight heavier than any package he had ever delivered.

The note was from the Thompsons, and it relayed the heart-wrenching news that Rosie had passed away after a brief illness. They had written to thank him for the joy he had brought into Rosie’s life, emphasizing how much she had looked forward to his visits. The note expressed their deep appreciation for the friendship and kindness John had extended to Rosie, mentioning that the highlights of Rosie’s days were often the moments she spent greeting him.

Ups driver

John stood there for a moment, the note in hand, feeling an overwhelming mix of emotions. The loss of Rosie, a friend he saw nearly every day, hit him unexpectedly hard. He was touched by the words of gratitude and saddened by the absence of his furry friend, who had always greeted him with such joy. The note served as a poignant reminder of the significant impact small acts of kindness can have, resonating far beyond the moments they occupy.

As he left the Thompsons’ house that day, the note folded carefully in his pocket, John carried with him a solemn reminder of the bond he had formed with Rosie. It was a bond forged through simple gestures—a wagging tail and a treat shared in friendship—but its impact was profound, leaving a lasting imprint on his heart. This encounter, though marked by sadness, underscored the deep connections that can be formed on even the most routine days, turning ordinary interactions into lasting memories.

The Impact of the Note

The note left by Rosie’s owners not only communicated the sad news of her passing but also served as a powerful testament to the impact of John Keffer’s kindness. As he folded the note and placed it in his pocket, John walked away from the Thompsons’ house with a heavy heart, profoundly affected by the words he had read. The simplicity of the message belied the depth of its impact, resonating with John as he continued his deliveries for the day.

In the solitude of his UPS truck, John had time to reflect on the note’s significance. It wasn’t just a notification of Rosie’s passing; it was a heartfelt thank-you from her owners, acknowledging the joy and comfort he had brought to their beloved pet. This recognition was both humbling and illuminating. It highlighted how his daily interactions, which might seem small and routine, had cultivated a meaningful relationship that extended beyond a mere delivery route.

This realization brought a new perspective to John’s role as a UPS driver. He understood now more than ever that his job had the potential to touch lives in unexpected ways. The gratitude expressed by the Thompsons encouraged John to view his daily duties not just as tasks to be completed but as opportunities to make a positive difference. The relationships he formed with the community and their pets were not just byproducts of his job but were integral to the fabric of his daily experiences.

Furthermore, the note inspired John to continue his practice of carrying treats and investing time in the pets along his route. He recognized that these small acts of kindness didn’t just brighten the days of the animals he met; they also brought comfort and joy to their owners. The positive feedback from the Thompsons reinforced the value of his interactions and motivated him to maintain these connections, fostering a sense of community and mutual care.

As John shared the story of the note with other customers, especially those who knew of his bond with Rosie, it sparked conversations about the roles pets play in our lives and the unexpected ways we can support and enrich each other’s existence. This shared understanding helped strengthen the community bonds, with many expressing appreciation for John’s thoughtful approach to his work.

Continuing the Legacy

Moved by the heartfelt note and the profound impact of his friendship with Rosie, John Keffer felt a renewed sense of purpose in his role as a UPS driver. The realization that his daily interactions had such a significant effect on Rosie and her family inspired him to continue what he had started, not just as a routine but as a legacy of kindness and compassion.

In the weeks following Rosie’s passing, John began to approach his delivery route with even greater dedication to the relationships he had formed. He expanded his collection of treats, now ensuring his truck was stocked with a wider variety of snacks to cater to the different preferences of the neighborhood pets. This thoughtful gesture was John’s way of honoring Rosie’s memory—by spreading the joy she had experienced to other dogs along his route.

Moreover, John became more attentive to the reactions and needs of each pet he encountered. He took the time to learn their names, their habits, and what made them wag their tails the hardest. This personal touch did not go unnoticed by the pet owners, who saw in John not just a delivery man but a genuine friend to their furry family members.

As the story of his bond with Rosie and the note from her owners spread throughout the community, John found that his daily stops became more than just deliveries; they were moments of connection and joy. Residents began to share their own stories of their pets with John, creating a tapestry of shared experiences and mutual appreciation. These interactions enriched the sense of community, making each delivery a little more special.

John also started a small initiative, a bulletin board on the side of his truck where he posted pictures of the pets he met, along with little stories about their characters and quirks. This “Wall of Fame” became a hit among the neighborhoods, with people often stopping by to see the new additions or to tell John about new pets in their homes.

Reflections on Bonds Beyond Species

John Keffer’s interactions with Rosie and other neighborhood pets highlight the deep, enriching bonds that can form between humans and animals. These relationships go beyond simple affection; they showcase mutual joy and empathy, transcending species. John’s genuine care for the animals on his route not only brought him closer to the community but also set a powerful example of kindness.

This connection with Rosie sparked a community-wide appreciation for the simplicity and purity of interspecies friendships, fostering a collective recognition of our shared emotional landscapes. It demonstrates how empathy and respect in our interactions with animals can enhance our own lives and influence those around us positively.

Reflecting on these bonds invites us to consider how we engage with all living beings, urging a broader application of compassion and understanding. John and Rosie’s story is a reminder of the profound impact such relationships can have, serving as a model for kindness and empathy that transcends the barriers between species.

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About Sara Ding

Sara Ding is the founder of She is a certified Wellness Health Coach, Nutritional Consultant and a Detox Specialist. She helps busy men and women identify their health issues at the root cause, in order to eliminate the problems for optimum physical/mental health and wellbeing.


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